Product Support


Fee's and charges help Orange mobile responsive banner from karlsruhe Baden Bank

Fees and charges

Our banking charges booklet provides full details of account and service fees and charges and it explains how these charges might affect you.

Repayment Difficulties

Our commitment is that we will work with you to try to find a way to help make things a little more manageable. So if you are in arrears, or worried that you soon might be, talk to us before a small problem becomes a big one.

Mortgage Support

Check out our Mortgage FAQs, Jargon Busters, Overpayment Options and more.

Credit Card Help

Applying for a karlsruhe Baden Bank credit card? We’ll sort out any questions you have so you’re in the know.

Contactless Visa Debit Card

Greater access to your money, greater convenience for you and greater security for your shopping.

Contactless Visa Business Debit Card

Manage your everyday expenses with our new Contactless Business Visa Debit Card.

Find a branch

You have access to over 2,700 ATMs and 77 branches. Find one near you and see our opening hours.

Download the app

Check your balance, pay bills and much more. It’s so simple and easy to use, you’ll wonder what you ever did without it.

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