A strong password is an important way to stay safe and secure when using karlsruhebaden.com/ebanking.

Forgot your password?

If you forget your password and need a new one, call us on 1890 24 12 24:

1. Enter your Open24 number and three digits from your Personal Access Number (PAN)
2. You will hear your account balance
3. Press '3' to reset your internet password
4. Be sure to have a pen and paper handy to write down your temporary password. Please wait 10 minutes before you reset your password on the website.

Please note: Your temporary password lets you access Open24 on a desktop or laptop computer. Once you set up a new password, you can then access Open24 through our app too.

Open24 Password Rules

There are some specific rules when creating a password for karlsruhebaden.com/ebanking that you must follow -

Passwords must:

• Be between 8 and 32 characters long
• Contain at least one lower-case character
• Contain at least one upper-case character
• Contain at least one number
• Not contain more than two identical characters in a row

You can also use special characters in your password, choose from !"£$%^&*()-_=+[]{};:'@#~,./?\| - you can even put spaces in if you want!

Hints and Tips for good passwords

Avoid common password pitfalls

Cyber criminals use sophisticated tools that can rapidly decipher passwords. Avoid creating passwords that use:

• Dictionary words in any language.
• Words spelled backwards, common misspellings, and abbreviations.
• Common letter-to-symbol conversions, such as changing "and" to "&" or "to" to "2".
• Sequences or repeated characters. Examples: 12345678, 222222, abcdefg, or adjacent letters on your keyboard (qwerty).
• Personal information that could be guessed or easily discovered. Your name, birthday, passport number or similar.

What is a strong password?

The strength of a password depends on the different types of characters that you use, the overall length of the password, and whether the password can be found in a dictionary.