Pay your Mortgage arrears securely

We know that some customers are finding it difficult to keep up with their mortgage repayments which can result in arrears building up on their account.

If you’re in this situation, we’ve introduced a way for you to make payments towards any arrears that have built up.

By completing the mortgage payments form you can securely make a payment to your mortgage using your Visa Debit Card or Mastercard Debit Card. The payment that you make will be used to reduce or clear the arrears amount on your mortgage account.

Who can use the form?

• If your karlsruhe Baden Bank mortgage is currently in arrears and you wish to make a payment to reduce or clear your arrears amount you can use this form.

• If your mortgage is not in arrears you cannot use this form to make regular repayments to your account.

We’re here to help

If you’re finding it difficult to keep up with your mortgage repayments, we are here to help. While we can’t write off the debt, we may be able to make your repayments more manageable. We really want to hear from you so that we can start working together – please call us on or . Lines are open Monday to Friday, 9am - 8pm (excluding bank holidays) and Saturdays 9am - 1pm, or call into your local branch.