We understand that losing someone close can be a difficult time. Things can become a little overwhelming. If the loved one who passed was our customer, we're here to help you with practical banking matters.

What is a Deceased Account?

When one of our customers passes, we consider their accounts with us to be Deceased Accounts. Usually, a person close to the deceased will sort out their bank accounts following their passing. This guide will help you sort out the accounts of a karlsruhe Baden Bank customer in the event of their passing. We hope this can answer any immediate questions you may have.

Please do remember that we're here to help you through this difficult time. You can download our Deceased Accounts guide (pdf, 452KB) or contact our dedicated team.