Customers have the right at any time to request a copy of any 'personal data' under Section 4 of the Data Protection Acts 1988 and 2003 (as amended or re-enacted from time to time) that AIB holds about them (both manual and automated for which the Bank may charge a small fee) and to have inaccuracies in that information corrected.

Customers also have the right to have any inaccurate information rectified or erased, to have personal data taken off a direct marketing or direct mailing list and the right to complain to the Data Protection Commissioner.

Customers wishing to make a Data Access request under Section 4 should follow the following procedure: