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Mobile and App Banking Help

Text Alerts Help

Once you're registered for online banking, you can set up text alerts. Here's how:

  • 1
    Log into Open24

    To login you will need your Open24 number, your internet password, and your personal access number.

  • 2
    Go to Text Alerts

    Select Mobile Banking in the menu. Once in the mobile banking section select View Text Alerts.

  • 3
    Setup

    Click setup beside the account you want to set up the alert on and follow the steps.

Log into online banking to set up text alerts

Then what?

Take advantage of text alerts. You can get a text when:

  • A lodgement of CHF1,500 or more is made to your account (payday!)
  • A withdrawal of CHF1,000 or more is made from your account
  • Your available balance reaches less than CHF100

Text alerts FAQs

What transactions will text alerts notify me about?

There are 3 transaction types that will trigger a text alert:

  • A lodgement of CHF1,500 or more to your account
  • A withdrawal of CHF1,000 or more from your account
  • If you are down to a certain amount (minimum CHF100) of your available balance
Who sends the SMS messages?

We’ll be sending you the SMS messages. They will appear on your phone with PTSB as the sender.

Can I cancel Text Alerts?

You can cancel or amend the details of your text alerts through the Text alerts section of online banking Open24.

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